Welcome To Shrinkonia. : About.

Dropping Pebbles. Facilitating Sensemaking.

My current work lives here: Oddball Empire - Rock on.

When I enter a room to facilitate a two hour workshop, eyebrows are raised. I look like my old aunt that packed for a weekend to visit relatives. Two large suitcases full of clothing. Just in case. You never know what the weather might turn out to be. Or if we decide to go to a fancy restaurant.

So. I enter a room looking like my old aunt, only because we both carry way too much luggage for such a short period of time. I carry two plastic bags with post-it notes, index cards, colored paper of different thickness, permanent markers, white board markers, color markers, and tape.

Yes. I know. It’s ridiculous.

In the beginning I run through all kinds of techniques in a fast pace.

“Please put on post-it notes …”
“You can write on the index card …”
“Draw a picture of …”

I observe which one is catching on. If one sticks, I keep that one.

I don’t know if this is the “proper way” to do things. But it’s the same strategy I talked about when revealing a culture.

You throw stuff to the wall and see what sticks.

I think we use the same strategy to facilitate the process of turning “what we know” into a representation of “what must be”. You know. Sensemaking.

In projects we have learned that to make it all work we need to have a couple of essential conversations. Between our team members, our stakeholders and ourselves.

Discussing things like:

  • What does “done” look like?
  • How do we get there?
  • How do we know how far we are?
  • Who cares?
  • Why are you on the project?
  • Why does the project take place?

Ideally these conversations “just happen”. People hear they are part of a project, they get together and turn collectively everything they know about the topic into a picture for how things must be.

Sometimes these things don’t “just happen”. They need a catalyst to get the conversation started.

What we actually are looking for are pebbles that when dropped cause larger ripples.

What we are looking for are small things that trigger a conversation and keep it going. Without having the need to keep throwing bricks in the water every morning.

We have to try different things. Different pebbles. We have to. Not everyone is responding in a similar way to the same catalyst. There is a huge diversity in human interaction.

So. We take our bag of tools: visualizations, social objects and dressing up environments, narrative structures, questions, exploration/reframing and Shrinkonian exercises.

We throw them to a wall. And see which one sticks.



8 Responses to “Dropping Pebbles. Facilitating Sensemaking.”

  1. ali anani says:

    Bas,
    I loved your statement “What we are looking for are small things that trigger a conversation and keep it going. Without having the need to keep throwing bricks in the water every morning”.
    You are absolutely right. We learn by trial and error. Throw different pebbles to learn and err more. so that learning by error becomes a self-sustaining excercise.

    I wish if you would guess what my bag is full of?
    Hint: see the presentation Organize and Analyze to get a clue

  2. Penina says:

    I love this.

    I just love it.

    Like this: “Not everyone is responding in a similar way to the same catalyst. There is a huge diversity in human interaction.”

    And this: “What we are looking for are small things that trigger a conversation and keep it going.”

    Glad I found you! (bookmarking now…)

  3. ali anani says:

    Bas,

    It is a must you check this link

    Please check this link to see the similarity in thinking

    http://appitive.com/on-the-web/2012/01/09/pack-your-bags-and-follow-the-adventure/#respond

  4. Kim says:

    I too am glad I found you during my project management surfing today. You are so spot on about how we don’t all respond the same way to a communication catalyst…and from day to day, we, as individuals may respond differently to the *same* catalyst. So, in the realm of throwing something at the wall to see if it sticks, it’s all about being creative in our approach and realizing that what worked well yesterday (or on that last project) may not work well today at all…so go with the flow :-) .

    Really enjoying your insight!

    Kim

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